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| Withdrawals can be processed by logging into your casino account and clicking on “cashier”. Click on “WITHDRAW MONEY”. Select the method of withdrawal in the Bank Menu: Neteller, Cash Deposit, Click2Pay, Overnight Express (Federal Express Cashier’s Check) or Wire Transfer. For a large majority of these methods there are fees involved. Please contact our customer support staff to find out what fees are associated with the withdrawal method that you choose. Please keep in mind that we require documentation from all players before a withdrawal will be processed. We must have a Credit Card Agreement Form on file in order to process your payout. Please contact us to find out what documents may be required for your withdrawal. Unless otherwise stated, there is a max cash-out of $2,000.00 per week. Weekly payments will be higher if you are a VIP player. Cash-out requests may take up to 7-10 business days to be approved. There have been slight delays recently due to certain limitations which have affected the industry. For players who play with no bonuses and/or redeem coupons below 30%, withdrawal requests take up to 5 business days to be approved. For your convenience, we offer a variety of cash-out methods which are fast and secure. If you should come across a banking method which you should find more practical, please let us know and we will do everything we can to accommodate you. Withdrawals take approximately 7-15 business days to be processed by our accounting department. There may be slight delays due to payment and processing limits as well as the level of traffic and the method of payment. Please note that all time frames are calculated in Business Days (Monday through Friday except holidays) Weekly Limits Based on Player Class
When you have completed the requirements associated with your deposit+bonus, you have the option of performing a real cash reversal. You cannot perform these reversals on your own. Please contact our withdrawals department for assistance at: withdrawals@clubplayercasino.com NETeller You may request a withdrawal of your funds via NETeller. There are no fees associated with a NETeller withdrawal. Please make sure we have your correct Neteller e-mail address or account number. Funds will appear in your NETeller account one to two Business Days after your cash-out is approved. Click2Pay You may request a withdrawal of your funds via Click2Pay if you have made a previous deposit via Click2Pay. There is no fee associated with a Click2Pay withdrawal. Please make sure we have your correct Click2Pay account info. Funds will appear in your Click2Pay Account one to two Business Days after your cash-out is approved. Bank Checks Due to the expense of bank processing and overnight fees, the minimum amount is for $100. Overnight Express checks are sent securely via Federal Express or DHL, and please note that Federal Express and DHL will not deliver to PO boxes. After requesting a withdrawal it will take from four to ten days to receive your check. Checks will only be sent to the address on file. Any fees will be deducted from the withdrawn winnings. These will take from 5 to 7 Business Days to be delivered once your cash-out is approved. Quicktender Will appear in your Quicktender Account one to two Business Days after your cash-out is approved. No fees will be deducted. |
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North America: 1-800-406-9557 Fax: 1-800-847-6197 |
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